My resume spans more than 11 years of professional experience and academic accomplishment. Professionally, I've been a part of research and new product development, customer experience design, design strategy and research, and finally an industry analyst. My education includes undergraduate study in business and marketing, skill development in digital design, and a master of design degree from one of the most prominent design institutions.
My professional portfolio includes web design work from a business I co-owned in the late 1990s, extensive work I performed while I designed advanced ATM machines and kiosks, a selection of design research projects based on findings from ethnographic research I conducted, publications I've published as an analyst at Forrester Research, and a selection of press appearances from my role as an Industry analyst at Forrester.
My academic portfolio covers several projects I worked on while earning my master of design degree from Carnegie Mellon University from 2002 to 2004. This collection of my works includes physical artifacts designed while studying industrial design, digital projects looking at novel ways for interacting with information, an autonomous flying robot I designed, and my two masters thesis projects focusing on the process of inquiry and design strategy that leads to the development of platforms encouraging participation from a designers audience.